SMS Terms & Conditions

Effective Date: June 17, 2026

These SMS Terms & Conditions apply to text messages sent by or on behalf of Elysian Medspa & Rejuvenation Center.

Messages may be delivered through communication and scheduling providers such as RingCentral or Setmore.

Types of Messages

Depending on your relationship with us, your request, and your consent, messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling changes
  • Intake instructions
  • Treatment preparation
  • Follow-up information
  • Office updates
  • Billing or insurance messages
  • Prescription or laboratory notifications
  • Requested responses to questions
  • Service announcements
  • Promotional offers
  • Membership information
  • Review requests

The content and frequency of messages vary.

Consent to Receive Messages

By providing your mobile telephone number and requesting or agreeing to text communication, you represent that:

  • You are the subscriber or authorized user of the number
  • You are authorized to consent to messages at that number
  • You will notify us if the number changes or is reassigned
  • You understand that messages may be sent using automated technology where permitted by law

Consent to receive promotional text messages is not a condition of purchasing goods, receiving healthcare, or obtaining services from Elysian Medspa & Rejuvenation Center.

Where separate marketing consent is legally required, marketing messages will be based on that consent.

Message Frequency

Message frequency varies based on:

  • Scheduled appointments
  • Your treatment plan
  • Your inquiries
  • Billing or insurance activity
  • Your participation in promotional communications
  • Clinic operations

We do not guarantee a particular number of messages.

Message and Data Rates

Message and data rates may apply according to your wireless plan.

Elysian Medspa & Rejuvenation Center is not responsible for charges assessed by your mobile carrier.

Opting Out

You may reply STOP to an automated text-message program to request that messages from that program stop.

We will honor opt-out requests as required by law.

After opting out, you may receive a final confirmation message. You will not receive additional automated messages from the applicable program unless you later provide new consent.

An opt-out may affect appointment reminders and other automated communications. You remain responsible for keeping appointments and obtaining necessary information.

You may also contact us directly to update your preferences.

Getting Help

Reply HELP for assistance or contact:

Phone: (317) 526-5090
Email: info@elysianmedirejuv.com

Re-Enrolling

After opting out, you may request to receive text messages again by:

  • Providing new consent through an authorized form
  • Contacting the clinic
  • Following another enrollment method we provide

Privacy and Confidentiality

Text messages are not always secure or confidential.

Messages may appear:

  • On a locked screen
  • In shared device notifications
  • On a family telephone plan
  • In carrier or device backups
  • On a device used by another person

By choosing text communication, you acknowledge these risks.

Do not send emergency information, highly sensitive medical information, financial account details, or photographs through text unless specifically directed.

Our handling of personal information is described in our Privacy Policy. Our handling of protected health information is described in our HIPAA Notice of Privacy Practices.

Mobile Information

We do not sell mobile telephone numbers or SMS consent information.

Mobile opt-in information and text-message consent will not be shared with unrelated third parties for their independent marketing purposes.

We may share information with service providers that help us deliver, route, manage, secure, or document messages, subject to applicable agreements and law.

Delivery Is Not Guaranteed

Text delivery depends on mobile carriers, networks, devices, service availability, and accurate contact information.

Messages may be delayed, blocked, filtered, misdirected, or undelivered.

Elysian Medspa & Rejuvenation Center and participating carriers are not responsible for delayed or failed delivery beyond their reasonable control.

Telephone Number Changes

Notify us promptly if:

  • Your telephone number changes
  • Your number is disconnected
  • Your number is reassigned
  • You are no longer authorized to use the number

You are responsible for messages received because you failed to notify us of a number change.

Emergency Communications

Do not use text messaging for an emergency.

Text messages may not be monitored continuously.

For a medical emergency:

  • Call 911
  • Go to the nearest emergency department

Eligibility

You must be at least 18 years old or have the permission and involvement of a parent, legal guardian, or authorized representative where required.

Promotional Offers

Promotions may be subject to:

  • Eligibility requirements
  • Expiration dates
  • Appointment availability
  • Service restrictions
  • Separate financial terms
  • Clinical approval

A promotional message does not guarantee treatment eligibility or availability.

Changes to These Terms

We may update these SMS Terms & Conditions to reflect changes in services, technology, vendors, or law.

The current version will be posted on our website with its effective or last-updated date.

Contact Information

Elysian Medspa & Rejuvenation Center
6280 Shadeland Ave., Suite A
Indianapolis, IN 46220
Phone: (317) 526-5090
Email: info@elysianmedirejuv.com